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From expertise to AI: bridging the knowledge gap in insurance underwriting

The insurance industry relies on data to power intelligent decisions and drive top-line revenue growth. Much of this data is consumed in the underwriting process; however, 35% of all underwriting staff is set to retire in the next five years. Many insurers are turning to artificial intelligence to improve efficiency and expand underwriting capacity, so companies don’t have to replace all those talented underwriters — but what are the key considerations?

Join Indico Data CEO Tom Wilde; Swiss InsurTech Hub President Silvia Signoretti; and Sr. Director of Insurance Worldwide, Microsoft Naveen Dhar as they discuss how insurers are:

  • Managing staffing concerns and knowledge transfer as senior underwriters head to retirement technological adaptation
  • Successfully increasing adoption of AI and automation tools to compensate for the reduced workforce
  • Utilizing AI to automate the processing of vast amounts of data required for risk assessment, reducing the time and effort needed for data collection and analysis, therefore expanding underwriting capacity
  • Implementing safe, secure, and scalable approaches to implementing these technologies with best practices in mind

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